Manufacturing Greatness | E193: Silence Is Not Agreement | Psychological Safety and Manufacturing Team Leadership with Dr. Sunita Sah

Psychological Safety and Manufacturing Team Leadership

After asking nurses in a large hospital what stopped them from speaking up about medical errors, they gave two answers. They were afraid of the repercussions, and they had learned that speaking up changed nothing. Their managers the same question. The managers did not name fear or effectiveness. They said the nurses were not taking responsibility, and did not have the skill set. Same floor, two completely different stories.

That gap is why near misses go unreported in your plant or organization.

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